1 reviews | Active since Jan 2019
Vodacom Thievery
I checked my prepaid airtime balance today and was surprised to find it way lower than it should be. Loaded the Vodacom app onto my phone and looked at the bill to find a daily charge of R7 logged as Vodacom add to bill charge. I checked the manage services and all items listed me as having no subscriptions. I called 082 135 and got Tobi who happily told me that R14 had been taken over the last 2 days but didn't elaborate. I was finally offered to speak to a human and I was called back. The lady told me I was subscribed to a Vodacom PM something or other, I could make it out and said that I must have clicked OK on an sms, which I didn't. I asked her how to make it stop. She told me she would sms me the details which were for me to sms STOP to 31050. This is all very sneaky and ********** and Vodacom know it. They deliberately make it very difficult to get any info on the charge and don't even list it on the bill. Your are an EVIL despicable organization. This was not a WASP or content service but Vodacom's own nonsense. I had to do a sim swap after a smash and grab in late December and I suspect the Vodacom branch that did it added this service without my knowledge. My advice, only charge your prepaid account with R85 then buy a 1 Gig data bundle and use Whatsapp for calls. Don't give these Evil ******* 1c more of your money. Any dispute and they just blame you for clicking something. What happened to the double opt in Vodacom? *******s!
