CD
Colette D

1 reviews | Active since Aug 2020

12 Sept 2020, 07:17

Vodacom *****s

Once again vodacom surprises me. I shouldn't be paying 4 my current phone since it suppose 2 be covered by the insurance & all fees relating 2 the claim have been paid, as a result of the previous phone being ******. My contract amount is exactly the same as the previous 2 months but all of a sudden my handset installment is higher. Vodacom are real *******. They probably heard I wanna cancel my contract & now they increase the handset amount the make sure they win!

0
Replies (1)
Vodacom
Vodacom's reply12 Sept 2020, 09:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team