CD
Colette D
1 reviews | Active since Aug 2020
12 Sept 2020, 07:17
Vodacom *****s
Once again vodacom surprises me. I shouldn't be paying 4 my current phone since it suppose 2 be covered by the insurance & all fees relating 2 the claim have been paid, as a result of the previous phone being ******. My contract amount is exactly the same as the previous 2 months but all of a sudden my handset installment is higher. Vodacom are real *******. They probably heard I wanna cancel my contract & now they increase the handset amount the make sure they win!
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Replies (1)Vodacom's replyOfficial
12 Sept 2020, 09:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2020, 09:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
