Vodacom *****s

My father had a contact at vodacom that was due for upgrade last year around May. He never went to upgrade the contract and when the sim card stopped working he thought they had cancel the contract. Last month August 2020 he received a bill of almost R10 000 outstanding on the contract. My father phoned them to figure out how they got that amount. They told my father last year when the contract was due for upgrade he did upgrade and never paid. My friend works at Vodacom in Middelburg Mall and we phoned him to help as figure thing out. He told us that one of the other consultants that worked there (Daniel Fourie) upgraded the contract for him. My father never signed any paperwork or ever gave permission for him to do so. My father is a singel parent of me and my brother and he does not have that money to pay for the contract that he NEVER even gave permission. Vodacom told my father it is not their problem who upgraded the contract they just want their money or they are going to take him to the laywers. My father is Pierre Crament ***