JB
Jannie B
1 reviews | Active since Oct 2015
07 Oct 2020, 14:52
Vodacom *****s
Please be careful when dealing with providers like Vodacom. Below is a mail i sent to them that they refuse to answer. It is typical of how they take money from their customers without providing the service promised.
HI Vodacom PLEASE CONFIRM. Attached is a copy of my monthly invoice which confirms that the contract was offered to me at R179 a month. Vodacom cannot give me Uncapped data so I had to cancel this contract. They now charging me R533 a month for 8 months to cancel.
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Replies (1)Vodacom's replyOfficial
08 Oct 2020, 07:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Oct 2020, 07:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
