JB
Jannie B

1 reviews | Active since Oct 2015

07 Oct 2020, 14:52

Vodacom *****s

Please be careful when dealing with providers like Vodacom. Below is a mail i sent to them that they refuse to answer. It is typical of how they take money from their customers without providing the service promised.

HI Vodacom PLEASE CONFIRM. Attached is a copy of my monthly invoice which confirms that the contract was offered to me at R179 a month. Vodacom cannot give me Uncapped data so I had to cancel this contract. They now charging me R533 a month for 8 months to cancel.

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Replies (1)
Vodacom
Vodacom's reply08 Oct 2020, 07:42
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team