Vodacom *****s

Such a bad experience. 3 months ago I had a problem paying my account. Numerous times have I phoned to make arrangements but no action or call back. Absolutely nothing. I have put away money to finally pay my account which I did 3 days ago. I paid R7000 usi g every sent I had. They have suspended my phone and I use my phone for business. Wednesday they said it will take 3 hrs to be activated, then I went back I was told 24 hrs and then 48 hrs. 3 days later after spending hrs in store and on the phone I still had no success. My phone was eventually switched on after 8 Friday night. Just to see my bill has now gone from 1940 to 2300 and I only have 1.6 gig of data left until end of August. How is this possible. I can tell you when this contris done I am done with vodacom. My question is how do we as consumer stand up against such bad service. Lost business because of this. And how can I have no data if my phone was off the whole month. ****************. We pay thousands for data that gets ****** by the company. What right do I have