1 reviews | Active since Apr 2019
Vodacom *****'s
I changed my contract to a prepaid contract at the end of December 2018, after much deliberation and negotiation with the retention department, I was offered and accepted a deal for 220min airtime and 5GB data per month @ R149 p/m. 1 Jan 2019, this was loaded to my number as an airtime + data bundle. Then on 1 Feb 2019 I only received airtime. After spending hours on the phone with the cancellation department, I was told, that this will be rectified with my next month's account. 1 March 2019 came and still only airtime was loaded. NO DATA!! Today on 1 April once again NO DATA!! Dear Vodacom, please deliver on what you promote and agree on with your customers.
Best regards,
Best regards,
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Best regards,
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Best regards,
