BEVR
Billy En Vanessa Range
1 reviews | Active since Jan 2019
09 Jan 2019, 16:16
Vodacom *****s
Why should we lose our accumilated airtime when migrating to prepaid after 24 month contract? I paid for those airtime. In other words Vodacom is *****ing money from me?
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Replies (2)
Vodacom's replyOfficial
09 Jan 2019, 18:03 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jan 2019, 18:03
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Jan 2019, 18:35 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Please note that as per the contract terms and conditions, all allocations must be used before the contract cancellation is processed. Please view contract terms and conditions, http://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions?cid=ntrn_0_dsgn_6848
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Please note that as per the contract terms and conditions, all allocations must be used before the contract cancellation is processed. Please view contract terms and conditions, http://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions?cid=ntrn_0_dsgn_6848
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply09 Jan 2019, 18:35
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Please note that as per the contract terms and conditions, all allocations must be used before the contract cancellation is processed. Please view contract terms and conditions, http://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions?cid=ntrn_0_dsgn_6848
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Please note that as per the contract terms and conditions, all allocations must be used before the contract cancellation is processed. Please view contract terms and conditions, http://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions?cid=ntrn_0_dsgn_6848
Vodacom Consumer Website Team.
Best regards,