Vodacom *****s
<p>yesterday I bought 2 gig of data in the afternoon, to my surprise I got a message now that I'm only left with 299mb, I was amazed. 1 gig usually lasts me over a week or two, all of a sudden 2 gig didn't last me a day? <br /> <br />I called the call center and spoke to an unhelpful lady called Nomfundo Molotsi whom couldn't assist with my query, she advised me neither can she escalate it, there was no team leader nor supervisor as per her advice, how pathetic is that. <br /> <br />I check my data settings all the time and switch off applications which I don't use and I'm not constantly online, so what happened to my data???? I need answers and my data back please. Don't come telling me about applications running at the background because I always made sure I'm checking them. Please get back at me before I port to a different network. You can't be *****ing my data like this. Urg no man.<br /> <br />please contact me</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
