1 reviews | Active since Oct 2014
VODACOM: THEY TAKE YOUR AIRTIME AND YOUR DATA AND THINK YOU DO NOT NOTICE - *******!
<p>I have been having trouble with Vodacom - Airtime and DataBundles not lasting. So today I tested them. I loaded airtime and received an sms that my balance was R92. The I loaded data and my balance was 1.4MG. I did not make ONE CALL and did not go into any applications (and am also in a wi-fi area). Then I wanted to make one call - AND THE AIRTIME WAS GONE. I then loaded another R29.00 - and made NO CALLS and true to the moderus operandi - the airtime was nill balance after an hour. The Data Bundle aslo went to ZERO. Test them next time. Load - DO NOTHING WITH YOUR PHONE - and your balances become zero. I am porting to another provider. Vodacom are *******!!! Then try and call customer services - YOU CANNOT SPEAK TO ANYONE - the "Customer Line" just loops one back to main menu at all times</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
