cR
clive R

1 reviews | Active since Mar 2011

02 Feb 2017, 10:10

vodacom - they just dont know what they are doing

<p>all i wanted to do is find otu what packages are availabel for LTE uncapped broadband; i have been on thephone for 3 hours today; each servce lady asks me if they can help me and i explaintto them; she then says can i put you through. I just couldnt beleive this because you get put through from one to the next and I asked them which number i should call and guess what!!! I have given now a tiotal of 15 different number to call. You know what - dont waste your time or money with vodacom!!!!!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply02 Feb 2017, 10:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team