PB
Peter B

1 reviews | Active since Jan 2022

11 Jan 2022, 10:27

VODACOM - they just can't get any worse.

Fibre line down for 9 days. Repeated calls every day.

Vodacom admitted that they had wrongfully disconnected the fibre line but did absolutely nothing to rectify.

Promised to call me back repeatedly but never did.

The worst service provider I have ever encountered in spite of having had a vodacom cellphone account for nearly 30 years.

0
Replies (1)
Vodacom
Vodacom's reply11 Jan 2022, 11:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team