1 reviews | Active since Jul 2016

09 Mar 2022, 20:29

VODACOM- there worst service provider in S.A.

Upgraded in November 21. Contract included an iwatch. VODACOM had been charging since Nov 21 to date no iwatch. No assistance from Social media. Call center can only escalate it absolutely pathetic service Worst of all is I have 8 contract with them. Let’s see how helpful they are when they get the legal feed as I Fed up with *********** useless staff and no details of management supp**** despite requesting it. Worst service provider in South Africa if you thinking of signing up with them stay far away. Quick to take money and charge you for equipment they don’t supply and no amount of complaints get it resolved. Promises made but it’s just to get you off the line. One ****ed off client.

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Replies (1)
Vodacom
Vodacom's reply10 Mar 2022, 09:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team