Vodacom = theives!!
<p>I think it’s safe to say that my relationship with Vodacom has now gone way south, and for the last time. My line was suspended and info sent that I will be able to use the line as a top up account. I phoned late yesterday afternoon and confirmed all this. Loaded airtime, only to find my line REsuspended yesterday. Phoned in again, firstly told that I have MISUNDERSTOOD the email and that I am in fact not on a top up. I keep getting cut off while trying to sort this out. I have made 8 phone calls to Vodacom in 1 and a half hours. No result. No help. You are the worst telecommunications company on the planet! I doubt whether there is anything you can do to salvage the situation.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
