Vodacom Theives

A sales lady called me from Vodacom. She told me that I could move from one contract to another without extending my current contract. I would receive more data and my installments would actually drop. I was happy to do this, not for more data as I have unlimited data but to decrease the monthly installments.

So a few days later my installment comes off and it's actually higher than previously. I call and complain about this. Vodacom employee promises they will change my contract back and reimburse me the difference but it will be end of month. Month end comes and I see they have changed my contract back but they have not reimbursed me and they have charged me a once of migration and handset fee.

I once again called and informed, Vofacom that this is not acceptable and they promise too reimburse me. Well it's the end of the month again and not a cent has been reimbursed to me. I'm furious and definitely will take my business elsewhere.