Vodacom & Their lack of Customer Service!
<p>I app**** for a new contract 22 December 2016 & it's been an endless fight with the Vodacom Bay Side Mall Branch!</p> <p>They refuse to port my number from Virgin Mobile saying the process has already started.</p> <p>I took delivery of my new phone 31 December 2016 & found out today from another Vodacom Branch</p> <p>that the paper work to activate my contract was only submitted today (5 January 2017)</p> <p>I have been a client for over 15 years & have 3 other contracts running with Vodacom.</p> <p>I will be cancelling all of them due to this horrifying lack of service!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
