Vodacom theft. No signal means you still pay

During the month of april 2020. We did not have any signal for the entire month. I reported this numerous times . At the end of the month i was charged my full premium for not having any signal. R2600 business red vip rates and no service. I was told by service agent that the request has been closed and there is nothing they can do and would definitely not be refunding or giving me any sort of rebate.

This is theft. And they admit it. Dont ever use vodacom. Go to mtn at least they have the ability to call you back and make a plan..