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noman S

1 reviews | Active since Feb 2014

01 Apr 2018, 19:40

Vodacom theft in open daylight

They have been *****ing our money from the last two weeks with data. I can't believe how all the data is being eaten up. Also I was subscribed to international calling rates plus but today I loaded R110 airtime. I made a few calls abroad and all my airtime was finished. I think it's because they have changed their number 111 to 135. So they disabled the international calling rates which is wrong because I didn't not choose to opt out. I'm extremely furious!!! Vodacom are *****ing our hard earned money unjustly like state capture!!!

0
Replies (2)
Vodacom
Vodacom's reply02 Apr 2018, 12:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Apr 2018, 14:32
Official

Hi Noman

As per our discussion, feedback has been provided.

May you have a pleasant day further!

Regards,

RJ