Vodacom Theft from Customers Goes Unrepented and Unresolved !!!

Not sure how to rate ******* with less than one star? They deserve zero!! After *****ing over R 500 from me (on my debit order) on a ********** WASP VAS service. I spent an hour and a half on their damn "help" line (More like frustration line) only to be told once again that "I HAVE NO ACTIVE SERVICES ON MY LINE" and that "ALL THE LINES ON YOUR ACCOUNT HAVE BEEN BLOCKED FROM HAVING ANY SERVICES ACTIVATED - EVER" Both of which I had done before.

I was informed by the agent that "VODACOM DOESN'T LIKE REFUNDING MONEY, AND THAT I WOULD NOT GET MY (**********LY ******) MONEY BACK"

i cannot believe that an organization such as Vodacom could treat customers in this fashion and still survive. They do not deserve to.