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nazreen D

1 reviews | Active since Jul 2018

25 Feb 2026, 15:55

Vodacom theft compay

Since my last review someone from Vodacom contacted me stating that the courier company will collect the router however nobody cam it's been almost 2 months now since I requested a cancelation, now they're planning on billing me, even though they themselves said they will process the cancelation and a courier company will collect. Please go back on my previous review. Don't ever take out. Contract with vodacom the agents refuse to speak to you, no one ever responds on the emails we send.

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Replies (1)
Vodacom
Vodacom's reply26 Feb 2026, 08:27
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team

Best regards,