1 reviews | Active since Nov 2021
Vodacom Theft!
Impossible to get to hold of you and to speak to a consultant. As soon as I get close the call drops or I have to speak to Tobi. I can't explain how frustrating this is for matters that require a human conversation. The amount of money I have spent buying Airtime of the last few days is astronomical for something as basic as airtime. I've done an exercise and counted the minutes from my call log since 2 pm yesterday and found out what Vodacom charges per minute via Google - "The rate of R0.79 (seventy-nine cents) per minute". So how does R55 which is supposed to give me 69,6 minutes equate to 31 minutes used? You are effectively *****ing more than double the minutes I have legally purchased via your application. This is one of about 6 purchased in the last two to three days. Additionally, why do you not offer to track on minute use to airtime facility via the application - oh it's because you ***** from your customer's! It's so obvious and you are doing right under our noses. Get someone to call me on *** ASAP.
