VODACOM - ***** Theft ********

A Vodacom "partner" contacted me in December 2020 with a discounted data contract due to my longstanding commitment to Vodacom as a customer. I was told that the SIM card could be ported to my original SIM card and I did not need a handset with two sim slots; which was a lie. I have tried to cancel it on numerous occasions in store and online only to find that it was *****ulently renewed in August 2022. I then paid an early cancellation charge as the consultant said that this was the only way to cancel the account and thereafter they would assist me with the claim to get refunded for this being renewed without my consent. That was in November 2023. My latest Invoice received still has this monthly charge being removed; that is 3 years and 8 months of charges for an account never used. ********