aZ
ashley Z

1 reviews | Active since Aug 2012

11 Mar 2026, 10:30

Vodacom theft and *******

So ja vodacom you did me wrong again.. So I've already reported the fail plan of vodacom who me did me and my family wrong with the instant wifi that never happened I received a call from vodacom some Randall guy from there phoned to tell us hell send the emails to me and hell push for us not to pay charges etc. Now vodacom phones wanting +-2000 for instilatiion... So I'm sitting with the instilatiion page copy that I've signed there was no installation because we had an existing line that was already active the tech confirmed the line so what are they charging us for connection fee that they forgot to do hence why they in this ****..... They want me to pay for a service that was never done a service they never rendered.. My first vodacom fail was when their staff in mpumalanga stole my identity and took an iPhone 13 on my name and I had to pay data usages on that contract... Now they come again looking for money... **** you vodacom take this matter to court and bring your proof!!! I'm sitting with phone recordings and emails.. Your staff don't want to give reference numbers because you don't want proof but I have including the 3 members who dropped the phone in my ears... I have my own proof so please let's meet in court because I will not pay you R2000 and if you hit an account you damn well see how I go public with your theft!!!!!

0
Replies (3)
Vodacom
Vodacom's reply11 Mar 2026, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
aZ
ashley Z's update16 Mar 2026, 19:00
Reviewer Update
So ja vodacom today you stole money from my wife's account R1400 to be exact.. You are firstly not ashamed for your *** service now you come and debit an instalation fee.. So please tell me how and what did you install that costs R1400.. Oh by the way ram did not pick up your router today as scheduled so you thought you'll have the router and ***** money as well.. Mr Randall of vodacom hello Peter team what is your take on this now??? You work for the common *****.. A company who does not deliver service has now debited the account of another humble citizen who became a victim of vodacom theft...
aZ
ashley Z's update16 Mar 2026, 19:03
Reviewer Update
Mr Rwanda hello Peter team I'm waiting for your people to contact me or my wife about a router!! Don't send a courier company to my house if the money is not reversed.. Remember you are not the only one who can record phone calls.. Vodacom is and Wil always be ******* from identity theft to service theft and now money theft!!!! Halal!!!!! You ****ers should be ashamed.....