RM
Ricardo M
1 reviews | Active since Oct 2016
25 Jun 2024, 19:55
Vodacom theft
I do not and have never had a contract with Vodacom, yet they have *****ulently debited my account for 3 full months! I have mailed the ***** disputed line with all the relevant documents and they still haven’t resolved it! They *****ING money from my account and nothing is being done about it!!!! Absolutely disgusting!! Please please can Someone from Vodacom urgently resolve this IMMEDIATELY!!
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Vodacom's replyOfficial
26 Jun 2024, 07:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jun 2024, 07:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team