SO
Stephan O
1 reviews | Active since May 2013
21 Aug 2022, 10:18
Vodacom Theft
WARNING: To All that have ended or are looking to create a contract with Vodacom. The company does not honor when you wish to cancel the contract nor do they care if you pay the cancelation fee and stipulate the contract must be switched to pay as you go. So in short Vodacom in my case auto renewed a contract I had made clear should be converted to pay as you go and now the funds they took has not been returned like they indicated it would be. I would score Vodacom in the minus if I could as this is outright theft. Buyer be ware
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Vodacom's replyOfficial
21 Aug 2022, 11:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Aug 2022, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SO
Stephan O's updateReviewer Update
20 Oct 2022, 10:51Dear Vodacom if by late you mean 8 months before the contract ended then boy do you need to learn how to count. Here an idea A) take the L and write off the money or B) take it out of the paycheck of the individual that did not do there work. I have my paper-trail and all my receipts so you wont be seeing a cent from me. I am not paying you for your staffs incompetence and that's final
SO
Stephan O's update20 Oct 2022, 10:51
Reviewer Update
Dear Vodacom if by late you mean 8 months before the contract ended then boy do you need to learn how to count. Here an idea A) take the L and write off the money or B) take it out of the paycheck of the individual that did not do there work. I have my paper-trail and all my receipts so you wont be seeing a cent from me. I am not paying you for your staffs incompetence and that's final