WC
Wade C

1 reviews | Active since May 2019

22 May 2019, 18:20

Vodacom theft

Vodacom subscribed me to 9 services without my permission taking most of my airtime! I have screen shots and messages as proof! This is outright theft Vodacom!!!!

0
Replies (4)
Vodacom
Vodacom's reply22 May 2019, 19:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply23 May 2019, 07:17
Official
 Dear Wade, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  We tried calling you this morning and there was no answer. We have responded to your query via email.  Regards Consumer Website Team(SA) 

Best regards,

Vodacom
Vodacom's reply23 May 2019, 08:48
Official
Dear Wade, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been resolved.   Regards 
Ashwin Abdurahman Consumer Website Team(SA) 

Best regards,

WC
Wade C's update23 May 2019, 08:52
Reviewer Update
This has been sorted out and I am happy thank you! Well done! Hellopeter can remove this review...