VODACOM THEFT

Mr Rudi-Jo Stephan le roux, you rep**** but did not address any of my problems. I will post it again. Please read it. Virtually every day I have to phone Vodacom to cancel ******* subscriptions. And the fees just get subtracted from my Airtime balance. I have had enough! These are cancelled when I phone Vodacom but next day there are other added. I can also cancel them, but then the money has been taken off my credit already. Vodacom you are *****ing from your loyal customers. Your call centre, complaints department or Vodacom shops are not prepared to help. I have the following question for you, Vodacom 1. How can you allow this to happen if I never subscribed to ******* on VLive? 2. How and when are you going to block this theft on my phone? 3. When am I going to receive a credit for the thousands ****** from me? 4. How can I get out of my contract with Vodacom as I don't dance with the devil? Do not tell me anything about phising as this is an official Vodacom Service *****ing from me. I cannot wait to see if you come up with an answer before the Consumer Commission does or will the best reaction be on social media. I will spread this as wide as possible and let your customers do the talking by moving to other service providers.

And the, your pathetic answer: Dear Malan, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We have credited R300 airtime to your account for the VLIVE subscription services charged. Please note that VLIVE subscriptions are activated/initiated from your device and sim, however we have cancelled it now. In future to manage VLIVE subscriptions, open internet browser and go to live.vodafone.com > Select the Option icon, select My Account, and then My Subscriptions. Kind regards, Vodacom Customer Care Rudi-Jo Stephan Le Roux

Do you really think R300 is going to keep me quiet? Do you think I am an idiot. explaining to me how to cancel this ****. I've been cancelling it for months on a daily basis, but everyday you and your employer steel from me again. By the time I can cancel it, you've ****** from me already. Just as you did once again today. Do not tell me it is activated from my phone. Bull****. You are activating it from your side to unsuspected customers. The worst sort of crime is to ***** from your own customers. Just answer my questions. If you are not prepared to stop this ********** practice, at least tell you shareholders how much of your profit comes from theft.