Vodacom the worst you can get

Vodacom is the most uncooperative service provider that you can come across. I cancelled two data numbers that I had since 2010 on 4 Nov 2021, the operator informed that it will be cancelled on 17 Nov 2021 but I have to pay the full amount for Nov 2021. That I did. Bad news, the operator did not do his job. He didn't cancel it as he undertake. December came, it was still on the statement, phoned numerous time, get numerous promises, dropped calls etc. Came January 2022, still not cancelled, again numerous calls, dropped calls, promises and still they didn't do what they were told to do. I was cautioned by the local Vodacom outlet that this is the procedure Vodacom keep on colleting money and refuse to cancel numbers as they have been told. But I will not pay as they do not comply! I intend to take all my cell contracts to another provider as they expire. Vodacom is up to ****!!!!