PD
Persly D
1 reviews | Active since Jun 2019
28 Oct 2021, 16:27
Vodacom the worst trash
You have got to be the worst service provider ever. I bought data bundle on your app with my credit card. I money was deducted, and I received an sms that my data has been provisioned. I tried to request an Uber, it has I have no connection. I checked my balances, and they showed 0 data. I have been trying to get through to your call center with no luck. I tried to reach out to your social media team on Twitter, but they just left me hanging. You have gone out of your way to make your customers' lives miserable. We are found to chat to Tobi nonsense that does not even help.
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Replies (1)Vodacom's replyOfficial
28 Oct 2021, 18:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2021, 18:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
