VN
Valerie N

1 reviews | Active since Oct 2016

02 Oct 2016, 18:13

Vodacom the Worst service provider...watch out South Africa

<p>So, i have a contract with Vodacom and was suppose to have received 150 minutes beginning of the month. And guess what? No minutes were loaded in my phone and now Vodacom claims that they have loaded my phone with minutes and my minutes suddenly becaome data in which the gprs has chowed. Amazing story right? When i call , some tell me they had technical problems in loading airtime to people's phones and now i am told ****. </p> <p> </p> <p>Vodacom please stop playing games and just bring back my 150 minutes. U know very well that u never loaded those in my phone. I am sick and tired of yr stories. Just do the right thing and fix yr incompetency. This is not acceptable</p>

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Replies (1)
Vodacom
Vodacom's reply03 Oct 2016, 07:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team