Vodacom: The worst service provider in the world by far.

I am a Farmer in the Free State and have been battling with Vodacom Business since the 18th November 2020 because me and my neighbours do not have signal in our houses. I have phoned customer services plenty of times but all i get is a new service ticket. I have a Vodacom signal booster in my house, installed by Vodacom, and receive my signal from the Sandy Mount tower. I have told Customer service that their is something wrong with the tower but they deny it. I then asked them to send a technician to my house to find the problem. Nothing happened. I phoned Vodacom business again today and discovered that they do not know how to help me. I tried to contact Vodacom regional in Bloemfontein but all their listed numbers does not exist. I have 7 Vodacom contracts and cannot use them because of the signal problem. My next step will be to put in a complaint at ICASA. Maybe they will help. I cannot change to another service provider because only Vodacom provide signal in this area. I am utterly disgusted and GATVOL in Vodacom. My last service ticket number is EC-1ZDV-3PJH8Y.