NP
Nadene P

1 reviews | Active since Jun 2020

18 Jun 2020, 16:06

VODACOM THE WORST SERVICE PROVIDER EVER.

Good day Vodacom is a ******** company, i have spoken to at least 20 ppl from VODACOM THIS WEEK JUST TO DELIVER MY UPGRADED PHONE WITH NO LUCK, THEY PUT YOU THROUGH TO 20 DIFFERENT PPL AND NO ONE CAN ASSIST ME. THIS IS THE WORST SERVICE I HAVE GOTTEN FROM VODACOM ARE YOUR EMPLOYEES ALL THAT *********** TO ASSIST A CLIENT? I HAVE TO TRACK MY OWN PHONE AND FOLLOW UP ON DELIVERIES, WHICH MEANS YOU ****MED ME AND TOOK MY PHONE. PLUS I SEE I KEEP ON SUBSCRIBING TO PRON SITES WHICH I KNOW FOR A FACT WAS NOT ME EVEN SUBSCRIBING FOR MORE TALK TIME AND YOU DEDUCT IT FROM MY ACCOUNT. I WILL REVERSE THIS UNTIL YOU CORRECT THE MISTAKES YOU ARE *****ING FROM YOUR CLIENTS

0
Replies (1)
Vodacom
Vodacom's reply19 Jun 2020, 09:34
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team