Vodacom The worst service provider ever..

<p>I am so frustrasted with vodacom. My account has soared over the last 4 months. I tried to to migrate to cut costs. This back fired because there was a penalty fee of R950 they said. I asked them to stop the process and do a refersal. The migrating fee is above all R1400 on my account and is not reversed! The staff cant seem to understand what to do nor can they communicate. The second problem is CONTENT services. What is this??? Really its billed and we as consumers just have to shut up and pay for this! I as so disgusted because this is an on going problem with vodacom. One has to beg for accounts and you can not even open them up to se whats is going on. The other thing is we have open lines? Really... Why are there contracts if you have open lines? No one phones back and appologises or wants to assist me with my account. The just want to debit your account. My impression of vodacom is that it just wants to bill you and not assist you..</p>