VODACOM...THE WORST SERVICE PROVIDER EVER

<p>On 4 April I visited a Vodacom store in Durbanville to upgrade to a new Samsung 9.6 Tablet. The assistants are very friendly and helpful and informed me that that Tablet was on back order and that they would advise me as soon as it arrived. I explained that I was going on holiday in the middle of May and needed the tablet to take with. Regular contact ensued and on Friday last week they informed me that the Tablets would be in their warehouse on Monday 15th. Today...16th May I visited them and they informed me that the tablets would only be in the stores by the week of 22nd May. I am so angry... this is not the first time I have had problems with Vodacom with offers they advertise but then don't have stock. I realise that it is not the assistants in the stores who are to blame but VODACOM itself. Us as clients are put in a position that we feel we are undervalued and not getting good service and that NOBODY really cares. So I guess I will have to go on holiday without the tablet and have a very bitter taste in my mouth about the fact that there is nothing I can do about it...after all... I am just one little customer to a company with thousands of other customers so if I decide to go somewhere else it will not even make a dent in their position. I AM SICK AND TIRED OF THE BAD SERVICED RECEIVED FROM VODACOM and will definitely look at other service providers once my contracts reach their upgrade dates and advise friends and family to also do the same. FEELING VERY FRUSTRATED - 7 WEEKS AND STILL NO PRODUCTS.</p>