DB
Derek B

1 reviews | Active since Nov 2015

10 Oct 2016, 11:09

Vodacom the worst Service Provider

<p>My wife passed away on the 4 August and I wanted to take over her contract.Very easy as Cell C did it for me within 24 hours.Vodacom???Been backwards and forward to Vodacom outlets submitted documnets in the second week on August.Quess what, get a phone call from collections to talk to my wife.Two months later and nothing .absolulety pathetic. Dont know where to to turn.</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply10 Oct 2016, 12:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team