Vodacom the worst Service ever.
Hi. I’ve had the miss fortune of being with Vodacom for years and when I tried to Upgrade my Existing contract I was told I don’t qualify. I’ve got 3 Contract which I pay R1600.00 in total for via debit order . My existing number I’m paying for is R900.00 and I don’t qualify for a R524.00 contract with devise. I think people should stop using Vodacom. My contact is about to expire with them and if this is loyalty from them it’s absolutely horrible.
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Vodacom's replyOfficial
15 Sept 2019, 11:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2019, 11:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
19 Sept 2019, 09:16Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply19 Sept 2019, 09:16
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team