1 reviews | Active since Feb 2017

04 Oct 2017, 10:35

VODACOM THE WORST SERVICE EVER!!!!!!!

This is the worst service I ever got from vodacom! Once again the fail to deliver.

I contacted vodacom a MONTH AGO with regards to my talking point that I cannot exchange to data anymore. The consultant advised me it is because I am still on a contract (witch i am NOT) this was paid up at the beginning of 2017!! I was able to exchange points to data about two months ago and now out of the blue I cant.

I logged numerous complaints and have been wasting my WORK TIME to get hold of them again! I was told that I would be contacted regarding this, bu guess what? EMPTY PROMISES.

So i decided enough is enough, first they steel your data then your talking points again.

I am now moving to Cell C ! Kindly go f#ck yourself VODACOM!

0
Replies (1)
Vodacom
Vodacom's reply04 Oct 2017, 11:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team