Vodacom the worst network provider in this country

The Worst Network provider I have ever come across. We ordered a New Fibre package and received the router in a few days, however we only got told afterwards that we need a fibre instillation and have now been waiting over 2 weeks for feedback from Vodacom, every time we call the agents cannot tell us when our instillation has been set for and every time they say they will report it and put in a urgent request but it just is the same old excuse every time. I have lost a lot of money and my business is standing still.