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dawood Z

1 reviews | Active since Jul 2017

22 Jul 2017, 09:11

vodacom...the worst network provider

<p>We have been experiencing the worst network related issues in our area for the last two years.</p> <p>We call vodacom daily and all we get is ref: numbers leading to no conclusion to resolve the problem.</p> <p>Two weeks ago I called I received a call from vodacom...they told me they have an issue with a cheap tower and will only b fixed in a few years....I asked what can we all do....and I was told...."this issue is permanent and if you like....please change your network" </p> <p> </p> <p>Please help us Hello Peters....please.</p>

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Replies (2)
Vodacom
Vodacom's reply22 Jul 2017, 09:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Jul 2017, 10:20
Official

Good Day

We have handed your query to our Network Division who will investigate the matter and provide you with further feedback.

Please accept our apology for any inconvenience caused.

Kind Regards

Dc