VODACOM - THE WORST NETWORK BY FAR

<p>I have had the UNFORTUNATE need to call the Vodacom (non)Help Line as I have not been able to make outgoing calls for 3 weeks running. Numerous people from help line,solutions centre and techmical do not have n idea as to how to resolve the issue.</p> <p> </p> <p>i have spoken to 18 various people to date and not one of them have any idea on how to resolve the issue. i have also been promised call back from team leaders,back office people as well as solution centre people and to date nothing and in all probability because they have no idea how to resolve the issue.</p> <p> </p> <p>I WANT THIS CONTRACT TERMINATE WITHOUT PENALTIES as i would like to move to a network thast actually works and knows what they are doing.</p> <p> </p> <p>This is absolutely shocking service. i have as i am typing this message been on the phone with the call centre for 57minutes and the following has transpired:</p> <p> </p> <p>Cannot resolve issue</p> <p>Cannot find a manager to speak to</p> <p>Put through to cancellations due to inability to resolve issue and want to quote on cancellation fee</p> <p>CAN I QUOTE ON BUSINESS LOST DUE TO NETWORK ISSUES as you will then need to pay me out</p> <p>Cancellation fee WILL NOT BE PAID</p> <p> </p> <p>I hope that somebody will call me back regarding this as it is a JOKE</p> <p> </p> <p> </p>