gG
gamzie G

1 reviews | Active since Aug 2016

06 Jun 2021, 04:43

VODACOM, the worst ISP I have ever dealt with

Vodacom, you really have some audacity! Why on earth am I being charged for two accounts? Vodacom messed up my orders until I had 3 opened in my name but I literally only have one installation. Why am I being charged twice?

I'm really sick and tired of this. Please correct it before I take my issue further with the Consumer Council.

0
Replies (1)
Vodacom
Vodacom's reply06 Jun 2021, 11:06
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team