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1 reviews | Active since Nov 2015

26 Jan 2022, 14:47

Vodacom the worst ISP ever.

I recently got vodacom openserve fibre… They are the absolute worst. I only have internet for a few hours a day! It keeps cutting for long periods of time. I phone and complain every day and nothing is being done. They keep saying openserve will contact me and they are working on it but nothing is changing. In the little time it is working they aren’t giving me the speed I’m paying for! According to openserve I have a 25mbps line but I’m paying for 100 with vodacom. Absolutely pathetic from both parties.

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Replies (1)
Vodacom
Vodacom's reply27 Jan 2022, 07:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team