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Ashley D

1 reviews | Active since Oct 2022

08 Nov 2022, 20:07

Vodacom the worst is getting even worse

My wife and I decided no more contracts. We waited out out term with Vodacom and advised Mnentle at Vodacom to please cancel. He pursued Ed us over a period of 2 days not to cancell and promised us heaven and earth. During this time they delivered the incorrect phones twice taking months. We again advised we choose to cancell. Returned the incorrect phones for a second time and we happy it's behind us. Bear in mind we have been loyal customers to this non deserving cheats for more than 20 years. Here's the climax of it all. They took funds twice consecutively from our bank account for a number we do not own and 2. They are still billing us. I have lost my patiance with this useless service provider or shall I say provider as they have no inclination what service means and so wish I could really express myself publically. Unfortunately the foul vocab will upset most, Vodacom you are useless cheats and I will make it my business to tell everyone including my clients, strangers in a mall just about everyone how S!#! £ your service is.

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Replies (1)
Vodacom
Vodacom's reply09 Nov 2022, 08:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Tea