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pieter P

1 reviews | Active since Sept 2011

11 Jun 2019, 15:43

Vodacom the worst, ***********, illiterate company in the world

to my favourite illiterate company. I've up to now written about 10 e-mails 1 Facebook and 2 HelloPeter reviews about this absolutely useless company and have received two calls only from some dodo's acting as customer care agents. I've asked for is for a proper detailed Tax invoice explaining the ridiculous charges against my account,,,,, and nothing. Not a single person (2 called) read the mail and responded with the information as requested. The best I got out of one was that it's Vodacom contract policy? These idiots do have a HelloPeter team but unfortunately this does not mean anything, they remain illiterate dumb dodo's. If I had to use all the special words I have for this company, I'll be writing for month's. The CEO of Vodacom does not care about the service paying customers get from the company so it has filtered down to the *********** staff.

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Replies (1)
Vodacom
Vodacom's reply11 Jun 2019, 19:34
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team