PT
PIERRE T

1 reviews | Active since Dec 2013

18 Jan 2017, 12:29

VODACOM THE WORST CUSTOMER CARE

<p>On the 13th of Jan i posted a review about vodacom and their terrible customer care, they then sent a computer generated return and up to today i have not been contacted by vodacom. I ended phoning them yesterday 17th myself because they do not phone their customers back. The answer i got from them.. sorry sir i cant help you.</p> <p> </p> <p>I cant judge vodacoms customer care, because there is nothing to judge. A useless company with *********** people.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply18 Jan 2017, 13:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team