CW
Charles W

1 reviews | Active since Apr 2020

20 Jun 2022, 19:43

Vodacom the worst company to deal with

Received a laptop which doesn't work but Vodacom refuses to collect or cancel the contract! I have been with Vodacom for 15 years and I must say that trying to cancel any contract with Vodacom is one of the most difficult things to do it is disappointing and I will be moving all my lines and contracts personal and business

0
Replies (1)
Vodacom
Vodacom's reply21 Jun 2022, 08:09
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team