Vodacom - the worst company in SA!

I'm absolutely disgusted with Vodacom's service. I've been battling since 19 May to get my mobile phone contact sorted.

This was the original email received.

"19 May 2026 at 12:03 Hello ?,

Congratulations on your new contract! For your convenience, we've attached all the relevant contract documentation for your records. Your order number:

VODACOMDIREC-***"

Since then its been an absolute amateur **** show to try and finalize everything. The mandate is already loaded on my ABSA banking app yet absolutely ZERO assistance from your *********** untrained amateur staff. Your staff calls from a noisy office, chews in the clients ear and has absolutely no customer service training or experience.

Trying to call your so called "call centre" is a terrible experience and your useless "chatbot" doesn't work (no surprises here)

I have posted 2 complaints on Hello Peter already and I will make it my mission to complain daily so others don't fall in this trap.

For such a big well established brand your service and staff are utterly useless, clueless and shouldn't be working in customer service.

Imagine waiting almost a month to get a straight forward contract sorted. Every call was with a different clueless staff member who knew less than the previous mishap.

Absolutely disgusted, shocked and angry that I chose Vodacom. Now I'm stuck with a ABSA payment mandate, endless stress and still no phone in sight!

Sort your **** out! We have had enough of incompetence in this country!