'Vodacom, the worst cellphone network in the world'

Today I spoke to Mbali Tabete. I asked to speak to Nokulunga Keswa with whom I had spent an hour yesterday trying to sort out a once off purchase of extra minutes which vodacom *******ly charged me every month since then. Mbali said she didn't know Nokulunga. So I spoke to her manager, Dijeng Mankoe, who said she would sort out the issue by the end of the day .