MV
Monalisa V

1 reviews | Active since Oct 2016

01 Sept 2019, 07:35

Vodacom the worst and terrible service provider

Rhaaaa Vodacom agents are very rude so rude to a point I regret having anything to do with them I spoke to Betty and odrie tjooo that odrie woman is sooo rude shame andinabongo I have never dealt with a rude agent in my life like that one then her workmate Betty finished me off hai Vodacom you sure know how to choose them Hai in all that rudeness I got made me want nothing to do with Vodacom I regret taking a phone from you people undibuze what did I want from you people in the first place hai ndiyabonga ngani shame worst off it all these phone you gave me are not working at all.I should have gone to Telkom or mtn at least the I know i won't be made feel useless like Vodacom agents did this morning you people know how to spoil and change someone's mind Betty and odrie well done for making me see I made a mistake by choosing Vodacom will never forget it 01:09:2019

0
Replies (2)
Vodacom
Vodacom's reply01 Sept 2019, 11:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 ***Please note*** Beware of phishing ****s.
 Vodacom will not contact you via WhatsApp to request your personal details
 Regards,
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply04 Sept 2019, 12:00
Official
Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per our discussion, your query has now been resolved.  Regards  Consumer Website Team