PP
Pierre P

1 reviews | Active since May 2025

20 May 2025, 14:30

Vodacom the worst

Vodacom don’t know what customer service is. After been sent from pillar to post, and holding on from one to an other music tune , still no help. We change our Wiffi from Telcom to Vodacom. Received by courier the modem, I am not a technician, try and ask call centre to sent a technician out seems to be difficult to understand. No Wiffi no customer service yet. Don’t ever get Vodacom Wiffi

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Replies (1)
Vodacom
Vodacom's reply20 May 2025, 16:27
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team