1 reviews | Active since Mar 2015

05 Nov 2020, 11:14

Vodacom the worst

I would really like to give them a 0 rating. I went to go and pay my account my husband is working overseas and is the account holder. Previously I did phone Vodacom and they did phone him or spoke to him on another line on live call. So this morning I phoned Vodacom to switch my phone on as I went to pay. Now all of a sudden they cant phone him or speak to him on a live call. So what the ****, one person can sort this out on a live line and the other one can't. Vodacom are seriously ****ing me off you guys are the ****ing worst service providers to have. Can't even help someone out..... Will never ever ****ing suggest Vodacom to anyone. You are the ****ing worst and absolutely no ****ing customer service. You need to sent your people for proper training.

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Replies (1)
Vodacom
Vodacom's reply05 Nov 2020, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team